Frequently asked questions
Everything gym owners ask us before switching to NivaPulse.
Yes. Every plan includes a 14-day free trial with full functionality and no card required.
No. The client mobile app is included with every plan at no extra cost per client.
Workouts are fully offline-first. Sessions logged in airplane mode sync automatically once the device reconnects.
Owners and managers can bulk-reassign that trainer's entire roster to another coach or the shared gym pool before deactivating the account.
Medical profiles are encrypted at rest, access is role-scoped and full audit trails are kept for every view and change.
Yes. Plans are monthly and you can cancel or downgrade from your billing settings with no exit fee.